FREQUENTLY ASKED
QUESTIONS

How can I care for my jewellery?

To ensure longevity, avoid exposing your jewellery to harsh chemicals, moisture, and direct sunlight. Gently clean with a soft cloth and store it in a cool, dry place when not in use.
What materials do you use in your jewellery?

We use traditional and sustainable materials, including natural fibers, gemstones, and metals, all sourced ethically to honour our cultural heritage.
How do you ensure ethical practices in your business?

We are committed to ethical sourcing and fair trade practices. Our artisans are paid fairly for their craftsmanship, and we prioritize environmentally sustainable methods in our production processes.
What is the story behind your designs?

Each piece of jewellery is inspired by our rich cultural stories and traditions. We aim to celebrate and share these narratives through our craft.
What is your return policy?

We accept returns within 30 days of purchase for items that are unused and in their original condition. For custom pieces, please contact us to discuss your options.
Do you offer custom designs?

Yes! We love working with our customers to create unique, custom pieces. Please reach out to us through our contact form to discuss your vision.